University Resources

Below you will find a list of University resources the community often refer too. We aim to keep this list up to date but if you have any questions please come join slack to find out the answer!

University Information Service contacts

• Relationship Management for Colleges – colleges@uis.cam.ac.uk
• Main help-desk – service-desk@uis.cam.ac.uk
• General queries/reports to UIS: https://help.uis.cam.ac.uk/contact-us
  • Escalation via Relationship manager (Cc in follow up message)
  • Urgent escalation (Cc: servicedeskmanager@uis.cam.ac.uk)
• IT security queries/reports via CSIRT: https://help.uis.cam.ac.uk/service/security/csirt
• Major IT incident reports (from UIS): https://www.uis.cam.ac.uk/service-info/incidents

Other UIS Links

UIS Project Dashboard – https://help.uis.cam.ac.uk/projects

UIS Service Status – https://status.uis.cam.ac.uk/

Information for Institutional IT staff – https://help.uis.cam.ac.uk/service/help-support/help-for-institutions

Lookup (Address book) – https://www.lookup.cam.ac.uk/

SSL Certs – https://tlscerts.uis.cam.ac.uk/

Managed Web Service – https://panel.mws3.csx.cam.ac.uk/

Software distribution – https://software.uis.cam.ac.uk/

EES Agreement/Office 365 – https://help.uis.cam.ac.uk/service/collaboration/office365

Telecoms Admin – https://admin.phone.cam.ac.uk/